WEBSITE TERMS OF USE

Welcome to topsolutions.com.vn. By accessing the website, reviewing its content, or submitting a request through the website, users are deemed to have read, understood, and agreed to the following Terms of Use.

1. Scope of Application

These Terms of Use apply to all users accessing the Top Solutions website, including customers, partners, businesses, individuals, and organizations interested in our products, solutions, or services.

The website is intended to provide information about licensed software, CAD/CAM/CAE/PLM solutions, consulting, implementation, training, technical support services, and other activities provided by Top Solutions.

2. Permitted Use of the Website

Users are permitted to:

  • Access and review publicly available content on the website.

  • Submit consultation requests, register for demonstrations, or request quotations.

  • Share links to the website for lawful reference purposes.

  • Download documents where such functionality is made available by the website.

Users must not:

  • Attempt to gain unauthorized access to or interfere with the website or its underlying systems.

  • Distribute malware, spam, or other harmful content.

  • Systematically copy or reproduce website content for commercial purposes.

  • Impersonate Top Solutions or use information from the website in a misleading or deceptive manner.

  • Use the website for any activity that violates applicable laws or infringes the rights of third parties.

3. Intellectual Property Rights

Content available on the website, including text, images, graphics, layouts, videos, documents, icons, and data created by Top Solutions, is owned by or lawfully licensed to Top Solutions.

Product names, software names, trademarks, and logos belonging to Siemens or other technology partners remain the property of their respective owners.

Users may not copy, modify, republish, distribute, reproduce, or commercially exploit website content without the prior written consent of the relevant rights holder.

4. Product and Service Information

Top Solutions makes reasonable efforts to ensure that information published on the website is accurate and up to date. However:

  • Product features may vary between software versions.

  • Licensing configurations are subject to the policies of the relevant software developer or vendor.

  • Pricing, promotional programs, and service scopes may change from time to time.

  • Information published on the website does not replace an official quotation, contract, technical specification, or other formal documentation.

Customers are encouraged to contact Top Solutions directly to obtain information appropriate to their specific requirements and implementation timeline.

5. Consultation, Demo, and Quotation Requests

When submitting a form through the website, users confirm that the information provided is accurate and that they are authorized to provide and use such information.

Top Solutions may use the submitted information to:

  • Contact the user to verify and understand their requirements.

  • Provide consultation regarding relevant products and solutions.

  • Prepare product demonstrations or quotations.

  • Provide related technical or customer support services.

The collection and processing of personal information are governed by the Top Solutions Privacy Policy and applicable laws and regulations relating to personal data protection. Vietnam currently has the Law on Electronic Transactions 2023, the Law on Cybersecurity 2025, and relevant implementing regulations concerning personal data protection.

6. Links to Third-Party Websites

The Top Solutions website may contain links to websites operated by Siemens, technology partners, training organizations, or other external third parties.

Such links are provided solely for informational and reference purposes. Top Solutions does not control and is not responsible for:

  • Content published on third-party websites.

  • Privacy policies or data protection practices of third parties.

  • Changes, interruptions, availability, or accuracy of external websites.

  • Losses or damages arising from the use of third-party products or services.

7. Limitation of Liability

To the extent permitted by applicable law, Top Solutions shall not be liable for losses or damages arising from:

  • A user’s misunderstanding, misinterpretation, or improper use of information published on the website.

  • Internet, device, network, or system failures beyond the reasonable control of Top Solutions.

  • Temporary website interruptions due to maintenance, upgrades, or technical modifications.

  • Malware, cyberattacks, or unauthorized access by third parties.

  • Business, engineering, technical, or investment decisions made solely on the basis of informational content available on the website.

Specific commitments relating to products or services shall only be binding where expressly stated in an official quotation, contract, agreement, or other written document issued or approved by Top Solutions.

8. Account and Information Security

Where the website provides user accounts, restricted documents, customer portals, or other login-protected areas, users are responsible for maintaining the confidentiality and security of their access credentials.

Users must promptly notify Top Solutions if they become aware of any unauthorized account access, suspected security breach, or other security-related incident.

9. Changes to These Terms

Top Solutions reserves the right to update or amend these Terms of Use to reflect changes in business operations, website functionality, services, or applicable legal requirements.

Any updated version will be published on this page together with the latest revision date.

10. Governing Law

These Terms of Use are governed by the laws of Vietnam.

Any dispute arising from or relating to the use of this website shall, in the first instance, be resolved through good-faith discussion and negotiation between the parties.

If no agreement can be reached, the dispute shall be submitted to the competent authority or court in accordance with applicable Vietnamese law.

11. Contact Information

For any questions regarding these Terms of Use, please contact:

TOP SOLUTIONS CO., LTD
(CÔNG TY TNHH GIẢI PHÁP CÔNG NGHỆ HOÀN HẢO)

HEAD OFFICE:
No. 240/66 Ngoc Truc, Dai Mo Ward, Hanoi, Vietnam.

TRANSACTION OFFICE:
No. 2A, Road 3-7/7, Gamuda Gardens New Urban Area, Hoang Mai Ward, Hanoi, Vietnam.

HO CHI MINH CITY BRANCH:
Room 1508, Tower A, Masteri Centre Point, N2 Street, Long Binh Ward, Ho Chi Minh City, Vietnam.

DA NANG BRANCH:
Shophouse 304, Me Linh Street, Hai Van Ward, Da Nang City, Vietnam.

HAI PHONG BRANCH:
No. 91 Dao Do Street, Hong Bang Ward, Hai Phong City, Vietnam.

Last Updated: August 1, 2026